S H I P P I N G  A N D  R E T U R N S

S H I P P I N G

Julie Devisme is based in Barcelona, Spain. We ship internationally throughout a selection of countries worldwide. Shipping and handling charges are based on the items purchased and delivery region. For shipping to countries that are not presented in the list, please contact directly with contact@juliedevisme.com.

For all orders, please allow 2-4 business days for your items to be shipped. International orders may take up 10 business days depending on the region. For orders that are out of stock, please allow 10 business days. You will receive an email confirmation once your order has been shipped.

Customers are responsible for all import duties and custom fees within their own country for international orders. Julie Devisme is not able to predict or identify how long any order will take to arrive once it reaches customs in your specific country.

R E T U R N S

The policies established on the website only apply to the return policy of goods and services purchased through the online store of Julie Devisme.

 

The product will only be received if it is defective, this means that it arrives broken at its destination or if it can not work properly.

 

Before requesting a refund, contact us at contact@juliedevisme.com within seven business days of your purchase, informing us of the reason for the refund of your request.

 

To be eligible for a return, your item must be presented in the same condition it was received, unused, as well as in its original packaging. 

 

All customers are responsible for all shipping and handling cost of their purchases and exchanges; these charges are non-refundable.

 

When shipping your item back, we strongly recommend that you package the item very carefully and that you use a delivery confirmation and track your package. Julie Devisme is not responsible for lost or damaged exchanges.

 

If a discount was applied at the time of purchase, Julie Devisme will only reimburse the actual amount paid.

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